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Shipping policy

Shipping Policy The Central Butcher Lakeshore Last updated: May 6, 2026

At The Central Butcher Lakeshore, we take extra care when shipping our fresh and frozen products. Because we specialize in high-quality perishable meats, poultry, and seafood, we use temperature-controlled packaging to keep your order as fresh as possible during transit.

Shipping Areas

We currently ship to most addresses within Canada. We do not ship internationally at this time due to food safety regulations and the perishable nature of our products.

  • Local Delivery / Pickup: Available in the Greater Toronto Area (GTA) and surrounding areas.
  • Canada-Wide Shipping: Available to all provinces and territories (with some remote areas subject to longer delivery times).

Order Processing & Shipping Days

  • Orders placed Monday – Thursday before 12:00 PM EST are usually processed and shipped the same day.
  • Orders placed after 12:00 PM EST or on Friday – Sunday will be processed the next business day.
  • We do not process or ship orders on statutory holidays.

Shipping Methods & Packaging

All perishable orders are packed in insulated boxes with food-safe ice packs or dry ice (for frozen items) to maintain proper temperature during delivery. We work with reliable carriers (Canada Post, UPS, or specialized food couriers) that offer fast and careful handling.

Delivery Times & Estimates

  • GTA & Southern Ontario: 1–2 business days
  • Rest of Ontario & Quebec: 2–3 business days
  • Western & Eastern Canada: 3–5 business days
  • Northern & Remote Areas: 4–7 business days (may vary)

These are estimates only. Delivery times are not guaranteed, especially during extreme weather or peak seasons.

Shipping Costs

Shipping fees are calculated at checkout and depend on:

  • Your delivery address
  • Weight and size of the order
  • Chosen shipping speed (standard or express)

Free shipping may be offered on orders over a certain amount (promotions will be clearly displayed at checkout).

Important Notes for Perishable Items

  • You (or someone at the delivery address) must be available to receive the package. Perishable items cannot be left unattended for long periods.
  • Once delivered, immediately place all products in the refrigerator or freezer.
  • We are not responsible for spoilage caused by:
    • No one being home to accept the delivery
    • Extreme outside temperatures
    • Delayed pickup from the carrier
  • If you know you will not be available, please choose in-store pickup instead.

In-Store Pickup Option

Prefer to pick up your order? Choose “Local Pickup” at checkout and come to our store: 201 Lakeshore Road East, Mississauga, ON, L5G 1G2 Pickup is available during regular store hours. You will be notified when your order is ready.

Tracking & Delivery Issues

You will receive a tracking number by email once your order ships. If there is a delivery issue (package damaged, late, or lost), please contact us within 24 hours of the expected delivery date with your order number.

Changes to This Policy

We may update this Shipping Policy from time to time. The most current version will always be posted here with the updated “Last updated” date.

If you have any questions about shipping, please contact us: Email: salesthecentralbutcher@gmail.com Phone: (available on request) Address: 201 Lakeshore Road East, Mississauga, ON, L5G 1G2, CA

Thank you for choosing The Central Butcher Lakeshore. We’re committed to getting your fresh meat to you safely and quickly! 🥩